CRG Methodology

CRG Reporting & Analytics’ phased, disciplined approach ensures a smooth and successful BI implementation. In order for the BI project to be successful, it has to be linked to business needs, goals and objectives; consequently, the business requirements always serve as the starting point. The business needs assessment also includes the identification and involvement of key stakeholders and users. Experience shows that the active involvement and commitment of key stakeholders is a critical success factor.

• Identify business needs
• Investigate the various data systems
• Develop prototype
• Validate the prototype against the business needs
• Finalize and implement the solution
• Train the users
• Deploy across the organization

The second phase, which can be conducted in at the same time as phase one is a thorough investigation of the data systems. This allows CRG Reporting & Analytics to determine the adequacy of the current databases in capturing all the required data elements needed to satisfy the business needs. If the investigation reveals any shortfalls, CRG Reporting & Analytics will make recommendations and help the client implement any solution that addresses the shortfall.

A number of activities occur during the third phase of the implementation process. The first activity involves the design and development of a prototype solution, including the data warehouse , the UDM , the reporting platform, etc. At this stage, the prototype solution is validated against the business requirements that were identified by the stakeholders. Changes suggested by the stakeholders are incorporated. It is at this stage that the reporting solution is finalized and implemented. The final activity involves training the key users of the system will be trained and enterprise-wide deployment strategies are developed.